Skip to main content Skip to search

Archives for QuickBooks Software

How To Fix QuickBooks POS Shell Error

QuickBooks POS is a handy retail accounting software that provides the required boost to your business. However, sometimes you can face several issues in the software as well. There are number of issues that can be faced by the QuickBooks users while opening or using QuickBooks Point of Sale. Once such error is the QuickBooks POS Shell Error that occurs when you try to open the application when it is already running in the background.

This article will help you in resolving the QuickBooks POS Shell Error and you will be able to open and work on the QuickBooks Point of Sale. This error can be resolved by following multiple ways and the ways to resolve it depends on the version of QuickBooks POS you are using. You can also contact us at our toll-free QuickBooks POS Support Phone Number +1888-557-5018 if you want instant solution for your issues.

Causes, Symptoms, and Impact QB POS Shell Error

When the error message QBPOS Shell has stopped Working pops up on your screen, QuickBooks POS gets crashed and your system freezes for a while. In order to resolve the error, you should know the causes of this error first. The biggest reason due to which this error occurs is the internal memory conflict between the QBPOSSHELL.exe file and the third-party software installed in the computer system.

Example of third party software application is Dlumd32.dll. It is a driver software provided by the Display Link Corp, which can be used more than one monitor is installed in the same system.

Using Cloud Hosting For QuickBooks

Cloud hosting service provides you the feature that allows you to access your data at any point of time and from anywhere. You need to keep a track on your QuickBooks company file and other activities of your organization.

How To Fix The QuickBooks Point of Sale Shell Error

The POS Shell Error can be resolved by uninstalling the Display Link Software because it is the main cause of the shell error. Because it is the biggest reason for this error. If uninstalling the file didn’t helped then you can following the below steps:

Option 1: Edit QBPOS Shell Folder Content

  • Open the Task Manager by pressing CTRL + SHIFT + ESC
  • Navigate to the Processes tab
  • Select QBPOS Shell from the program list and then click on End Task.
  • Open the File Explorer by pressing Windows + E
  • Go to Hidden items/ Organize > folder and search options.
  • Navigate to the folder C:\Users\{User logged on}\AppData\Local\Intuit\QBPOS.exe…\{last modified folder}
  • Right-click on config file and select Rename from the drop-down option.
  • Rename the file to Config.old
  • Now, try to run QuickBooks Point of Sale application again.

Options 2 : Create New Admin for Windows 7

  • Open the Control Panel on your system.
  • Go to User Accounts and choose manage another account.
  • Click on Create a new account and provide a name to your account.
  • Select Admin for the account type and click on Create Account.
  • Restart your system and log in with new account details.

Option 3: Create New Admin For Windows 8, 8.1 And 10

  • Open the Control Panel on your system.
  • Go to User Accounts and choose Family Safety.
  • Go to User Accounts and choose manage another account.
  • Click on Add new user from the system settings.
  • Select Sign in without Microsoft account
  • Navigate to the local account and assign a username and password
  • Click on Next and then Finish
  • Restart your system and sign in with new account details.

Troubleshooting POS Shell Error in Windows 10, 8, 7, Vista

Following and performing the steps provided in this article will surely be helpful for you in resolving the QuickBooks POS Shell Error in all the Windows Operating Systems. However, in case if you are not able to resolve the error, you can contact our experts at our toll-free QuickBooks Support Phone Number +1888-557-5018 to get an instant technical support for your QuickBooks issues and errors.

Read more

How To Fix QuickBooks Script Error

There are so many tools available in the market to fix several issues present in accounting software. But QuickBooks has one thing different. If you face any issue in QuickBooks then you can repair issues using the tools inbuilt in QuickBooks software. The important and advanced features of QuickBooks make accounting easy and efficient. You can easily manage your business financial transactions using the QuickBooks Desktop. Today you will get to know about QuickBooks Script Error. It is usually a common error of QuickBooks which appears while running the QuickBooks software. But when it appears it can restrict you from doing your daily business task and also it slows down the updating process too. Read this full article to know more about this QuickBooks Script Error like causes and how to fix it.

What Causes Script Error While Accessing QuickBooks

  • Improper configuration of Internet Browser
  • There is no synchronization between QuickBooks & Internet Explorer
  • Internet Explorer is already in function in the background

Solutions To Fix QuickBooks Script Error

As we already told you that it is a type of common error and to troubleshoot QuickBooks Script Error you don’t need any expertise. You can follow the basic steps which are mentioned below to get rid of this error.

Note: If you are using Internet Explorer Version 2007, 2008, 2009 then close the notifications that you will see on the screen related to QuickBooks Script Error.

  • Close the Internet Explorer, if already running
  • Run Internet Explorer after deleting cookies
  • Navigate to the tool tab
  • Now you have to configure internet setting
  • Go to the Internet Settings > Advanced tab
  • If you see the notification then delete the display option
  • Click on ‘OK’ or ‘Finish’

Talk To Our QuickBooks Experts For 24/7 Support

You can see the above steps are very basic steps that every user can implement them if he or she is facing QuickBooks Script Error. However, if you facing the same issue then there might be some bug or technical issue is present in the software. If there is a technical issue in the QuickBooks Desktop then you need support from technical experts of We are separate support departments for each version of QuickBooks. You can call our QuickBooks Support Phone Number +1888-557-5018 for better assistance. Dial our toll-free number +1888-557-5018 and speak directly to our QuickBooks experts and get rid of errors present in your QuickBooks software.

Read more

QuickBooks Bank Feeds Not Working

QuickBooks is a great accounting software as it allows you to connect with your bank and do banking transactions through your QuickBooks Desktop or QuickBooks Online. QuickBooks automatically uploads transactions of more than 90 days, so that the users can check their transactions whenever they want. Today, we will tell how what to do, if QuickBooks Bank Feed Not Working and you want to check on your bank feed. You may face this issue due to several reasons like a technical glitch, poor internet connection, etc. Don’t worry, follow the steps shared below to fix this issue on your own or take the help from our QuickBooks experts by dialing QuickBooks Support Phone Number +1888-557-5018.

Causes Of This Issue

  • Maybe your bank is not listed with QuickBooks
  • You are trying to access the transaction which is 90 days older

What To Do If QuickBooks Bank Feeds Not Working

  • Sign in to your QuickBooks account by filling the accurate credentials
  • Navigate to the banking option
  • Go to the Bank & Credit cards category
  • Choose your Bank account
  • Hit the update button if there is a requirement for Update

Move on to the alternate solution if the above steps don’t fix this issue

Alternate Solution

You can download the bank transactions manually from your bank’s website. Follow the steps mentioned below:-

  • Sign in to your Bank Account
  • Select the transaction to download to your computer
  • Select the supported file types:
    • QFX (i.e. Quicken) files
    • QBO (i.e. QuickBooks Online) files
    • OFX (i.e. Microsoft Money) files
    • CSV (i.e. Comma Separated Values) files
  • Note down the filename and its location on the sheet of paper

Steps which help you to upload the QBO company files

  • Navigate to the banking menu and hit File Upload option
  • Choose Upload transactions manually
  • Explore the downloaded transaction files
  • Choose the Next option
  • Choose your QuickBooks account
  • Select the account where you want to operate those files
  • Choose all positive options like Next > OK > Finish

Get Instant Support From QuickBooks Experts

If you are new to QuickBooks and you are facing this issue then we recommend getting in touch with the certified technicians of or you can dial our toll-free QuickBooks Customer Support Phone Number +1888-557-5018. Connect with our support team as our team provides support for every error related to QuickBooks. Just pick your cell phone and dial our toll-free QuickBooks Error Support Number which is available 24×7.

Read more

How To Download Bank Statements To QuickBooks

QuickBooks helps you in maintaining a complex part of your business. After installing QuickBooks, you need to set up your bank account in QuickBooks Desktop. After setting up the bank account, you will require to download the bank statements to QuickBooks. In this article, we will teach you how to download bank statements to QuickBooks. Below are the points to remember, you should follow before downloading the bank statements to QuickBooks.

Points to Remember:

  • Take a backup of your QuickBooks before you download the bank statements. Backup Ensure your data safety, as in case if the download fails then you will not lose your QuickBooks Data.
  • If you have already downloaded the same file then you will not be allowed downloading it again. You need to contact the connected bank for further assistance.
  • QuickBooks won’t allow you to download QFX and QIF files.

Techniques To Download Bank Transactions In QuickBooks

You can download the bank statements by following the two methods given below:

  1. Direct Connection Method
  2. Web Connection Method
    • Offline Method
    • Online Method

Direct Connection Method

This method will only allow the users who are using the US version of QuickBooks to download the bank statements with the help of the Direct Connection Method. Below are the steps mentioned, follow them properly for better results:-

  • Run QuickBooks application and navigate to the Banking menu
  • Choose Bank Feeds option > Bank Feeds center from the list
  • Select your bank account which you want to download
  • You can edit the items through edit option
  • Click on download the transactions list
  • Now, sync the account

Web Connect Method

Under this method, you can get the statements through the bank official website itself. We recommend you to follow the proper steps to download the bank statements. You can also take help from our QuickBooks Support Department and get your bank statements within a couple of minutes. You can use this Web Connection method can be utilized in two ways:-

Offline Method

  • Run any of the Internet Browser and open your Bank’s website
  • Login to your account by entering username and password
  • You can download the transactions using QuickBooks Web Connect
  • Save the .QBO file on your QuickBooks Desktop

Online Method

  • Go to your QuickBooks and click on Bank Feed Center
  • Choose your bank account for which you want to download the statements
  • Click on download transactions
  • You will see that you will land on the bank website
  • Type the Customer ID and Password & click on “Login”

Support For QuickBooks Banking Related Issues

We have highly experienced technicians at our If you still have any query then you can contact us at QuickBooks Tech Support Phone Number +1888-557-5018. You can simply download the bank statements if you have some technical knowledge. If not then get in touch with our experts as soon as possible.

Read more

QuickBooks POS Client Cannot Connect To Server : Complete Guide

QuickBooks POS is an application provided by QuickBooks and it is also considered as the most important part of QuickBooks. Usually, the POS application runs smoothly but sometimes it crashes due to critical errors. These errors can restrict you to do transactions and increases work time. Today, we will guide you on how to cope up with the situation “QuickBooks POS Client Cannot Connect To Server”. You can try on your own by following the steps which we will discuss further. If you find it hard to solve then you can take the assistance from our Intuit QuickBooks Support Team available at QuickBooks Customer Support Phone Number +1888-557-5018.

You are facing this error due to the absence of a multi-user environment. The Error message which you will see on your screen is:

Error: Elaborate the Company Data File & the Server


  • Multi-user mode is not set on the server
  • The Network is restricted by Windows Firewall or other third party application
  • Poor Internet Connection
  • The Wrong IP is in use
  • Improper Configuration for folder permission

Important Things To Remember

  • Check for the system requirements
  • Restart your server and system
  • Make sure all the connections are working fine
  • Log in as an Administrator

Easy Steps To Fix This Issue

You can use 3 methods to cope up with the situation “QuickBooks POS Client Cannot Connect to Server Error”. Steps are mentioned below:

Note: If your issue is solved after Method 1 then don’t proceed to the next Methods.

Method 1: Set Your Server To Multi-User Mode

  • Run QuickBooks POS application and hit File menu
  • Search for Switch Company File to Multi-User Mode in the list
  • Reboot your QuickBooks POS application and check that the issue is resolved or not

Method 2: Turn On Network Discover Option

  • Go to Control Panel
  • Click on Network & Sharing Center option
  • Select Change advanced sharing settings
  • Maximize the window of Network Profile
  • Choose Turn on from the Network Discovery
  • Turn off the protected sharing option
  • Now, Restart your system

Method 3: Change The Names Of WSActivity Files

  • Navigate to the area where WSActivity file is located
  • Change the name of it to OLDWSActivity
  • Shut down your POS application
  • Try to run QuickBooks POS now

Connect With US For Instant Help Experts hope that everyone who is facing this issue is now able to fix on their own after reading this complete guide. However, if you are facing the same issue after implementing the above steps then give us a call at QuickBooks Tech Support Phone Number +1888-557-5018.

Read more

How To Rename Your QuickBooks Desktop Company File

QuickBooks is gaining its market day by day due to its advanced features and user-friendly interface. There are varieties of QuickBooks Version which you can purchase according to your needs. Depending upon the size of your business, you can choose the version of QuickBooks and create your company file with your desired name. You can also Rename your QuickBooks Desktop Company File if you wish to change or you have used the wrong name while creating the company file. In this article, you will learn the simple steps to rename your QuickBooks Desktop company file. You just need to read the article to the end. If you do not have enough time to read this article then just give us a call at QuickBooks Support Phone Number +1888-557-5018.

Reasons To Change QuickBooks Company File Name

  • In case you have typed it wrong
  • You have changed the business and now you want to change the company file name also


  • Provided steps are for Windows users only

  • If you use the loan manager to keep the track of loans in QuickBooks Desktop then it is advised by us that you should recreate your loan manager information after changing the name of your QuickBooks company file.

Steps To Rename your QuickBooks Company File Name

  • First of all, take back up of your QuickBooks company file.
  • Note down the company file location in QuickBooks
  • Now look for the same company file in your Computer and write down the location
  • Navigate to the location
  • Run Windows Explorer
  • Now go to the properties of company file and choose Rename
  • Give the new name to company file and hit enter
  • Click on Yes to confirm

Steps To Setup QuickBooks Desktop to Use the New Company File Name

  • Go to the QuickBooks File menu and choose Open or restore an existing company
  • Choose Open a company file and click Next
  • Now click on newly renamed company file and open it

Note: For the multi-user environment, one should rename the company file on workstations.

Give Us A Call For Help

If you are facing trouble in changing the name of your QuickBooks Desktop Company File then take the help from our QuickBooks Experts of We will do it for you. We also do diagnose of your QuickBooks to keep a check of your QuickBooks health. This is to make sure that your QuickBooks is in good condition and all the services are working fine. Dial our QuickBooks Customer Tollfree Support Number +1888-557-5018 to speak one of our executives who will assist you after listening to your problem. We are available Monday to Friday (9:00 A.M to 6:00 P.M), according to the Eastern Standard Time.

Read more

How To Use The Accountant’s Copy In QuickBooks?

An Accountant’s Copy in QuickBooks allows you accountant to check and make modifications in your company file and at the same time, you can work on your company file without any issue. You can send an Accountant’s Copy to your accountant by saving it on your local drive or using the Accountant’s Copy File Transfer Service. Well, before transferring, exporting or importing the accountant’s changes, you should know how to use the Accountant’s Copy in QuickBooks and this article will help you to do so.

You need to read this article carefully to know about how to use the Accountant’s Copy including how it works and other important processes. You will also know what you should be doing in an Accountant’s Copy and what you should not. You can know more about the accountant’s copy by dialing our QuickBooks Customer Service Phone Number +1888-557-5018 toll-free.

Accountant’s Copy: Workflow

There’s no need to save Accountant’s Copy on your local system or external drive because it has the feature to transfer files between accountants and clients via Intuit servers.

The following process shows the Accountant’s Copy feature workflow:

  • The Accountant’s copy is created by the accountant to transfer to your client so that you they can review and make required modifications.
  • QuickBooks stores the Accountant’s Copy in the export file format.
  • Accountant’s Copy give command to your system to send an email including a download link to export the changes made in the copy.
  • If the file can be accessed by your accountant, then you need to create a working file and make required changes.
  • Your accountant saves changes that are applied to the file, make an import file and save it to the Intuit’s server.
  • You can access the import file to apply modifications to the company file made by your accountant.

Dividing Date: Explained

Accountant’s Copy requires the dividing date that defines the fiscal period in which the accountant can work on your file. It basically restricts the transactions that can be modified by an accountant.

Accountants are only permitted to modify those transactions that are coming on or before the dividing date. You can prevent conflict or overwriting issues be making changes in only those transactions that are falling after the dividing date unless the restrictions from Accountant’s Copy are removed.

Clients: What You Can (And Can’t) Do While Changes Are Pending

During the time when your accountant makes changes in the Accountant’s Copy, you can simply work on your QuickBooks company file and make changes in transactions of current period.

You can make following changes in company file with pending accountant’s changes:

  • Add new entries to any of your lists
  • Create, edit, and delete transactions
  • Edit the list information
  • Turn on Payroll

You can’t make the following changes if accountant’s changes are pending:

  • Edit or delete existing accounts
  • Send Assisted Payroll Data or Direct Deposits to Intuit

Clients: Reconciliation And Pending Changes

The bank statements can be reconciled in with pending Accountant’s changes but in such situations, the latest reconciliation will be rolled bank in case you delete transactions dated on or before the dividing date.

You need to verify with your account that they are reconciling the Accountant’s Copy before you have reconciled your accounts or not.

An accountant’s copy only allows 800 transactions to be reconciled. In case the transactions increases from 800 then the reconciliation won’t get imported to the file.

Accountants: What You Can (And Can’t) Do In An Accountant’s Copy

QuickBooks doesn’t allow you to make changes in the information or transactions that can create conflict in your and your client’s work while you receive a Accountant’s Copy. It also prevent your client to make changes in information be dividing date to remove conflict with any changes you have made.

When you work in an Accountant’s Copy, you may see some disabled or highlighted areas in a client’s file:

Highlighted background:Information you entered in these areas are included in the change file that you send back your client.

Non-highlighted background:Information added in these areas can be changed but the changes won’t be included in the change file you sent to your clients.

There are several limitations or restrictions in the changes that you are allowed to make in the file.

You can go through the following sections to know about the modifications that you can and can’t make in an accountant’s copy.

Lists: What You Can (And Can’t) Do

You can make number of changes in Accountant’s Copy when you work on Lists and some of them are as follow:

  • Add an item to the Class List, Customer List, Employee List, Fixed Asset Item, Item List, Other Names List, Vendor List, and Sales Tax Code List (Exception: Editing or creating items on the Sales Tax Code List inactive is not allowed)
  • Edit items on the Vendor List and the Item List (Exception: Editing or creating items on the Sales Tax Code List inactive is not allowed)

You cannot make the following changes:

  • Add, edit, void, or delete build assemblies
  • Change the type of an item
  • Delete and merge existing accounts
  • Enter vehicle mileage

Transactions: What You Can (And Can’t) Do

You can make several modifications in the Accountant’s Copy when you work on your transactions and some of them are as follow:

  • You can Add, edit, and delete all the transactions dated on or prior to the dividing date.
  • You can Add new transactions dated after the dividing date
  • You can make changed in an account and tax information for existing items (You can’t send back the tax line mapping to the client.)
  • Temporarily change preferences
  • Make adjusting entries

You cannot make the following changes:

  • Add, delete, and edit the received payments.
  • Add, edit, void, or delete sales tax payments
  • Add or use credit card processing
  • Create non-posting transactions such as estimates and sales orders
  • Edit or void bill payments by credit card
  • Transfer funds between accounts

Payroll: What You Can (And Can’t) Do

While working on a payroll-related items, you can be restricted from modifying in the Accountant’s Copy. However, you can still process payroll tax forms. (To get more information, you can connect with us at QuickBooks Payroll Support Number +1888-557-5018.)

The modifications that can’t be made in an Accountant’s Copy for following payroll-related processes:

  • Add, edit, or delete payroll items
  • Create, edit, delete, or void paychecks
  • Enter, edit, or delete timesheet data
  • Create, edit, delete or void Direct Deposit checks for 1099 vendors
  • Send Assisted Payroll Data or Direct Deposits to Intuit

What Else You Can (And Can’t) Do

There can be several modifications when you work in an Accountant’s Copy and some of them are as follow:

  • Print 1099 and 1096 forms in old period
  • Create, adjust, and print 941, 940, and W-2 forms (You can’t send back the adjustments to your clients).
  • Create new reports
  • Add new customers, vendors, employees, and items (Disabled fields in the Accountant’s Copy can be identified as exceptions).

Changes you can’t make in an Accountant’s Copy are as given below:

  • Import data from Excel, Web Connect, and QuickBooks timer files
  • Manage service keys (buy additional licenses)
  • Use planning and budgeting tools
  • Use online banking services

Additionally, you also can’t send some changes back to the client and few of them are as given below:

  • User or password changes
  • Changes to memorized reports
  • Changes to preferences

Product versions: Accountant’s Copy and QuickBooks Desktop

If you want best results then the client and accountant through Accountant’s Copy file should be use the same versions or year of QuickBooks.

If you have multiple versions, you still can work on the Accountant’s Copy but the differences should be of the latest version.

For example:

  • Client: QuickBooks Desktop Pro or Premier 2018 Accountant: QuickBooks Desktop Premier Accountant Edition 2018
  • Client: QuickBooks Desktop Pro or Premier 2017 Accountant: QuickBooks Desktop Premier Accountant Edition 2017 or 2018
  • Client: QuickBooks Desktop Pro or Premier 2016 Accountant: QuickBooks Desktop Premier Accountant Edition 2016 or 2017
  • Client: QuickBooks Desktop Enterprise 2018 Accountant: QuickBooks Desktop Enterprise Accountant Edition 2018
  • Client: QuickBooks Desktop Enterprise 2017 Accountant: QuickBooks Desktop Enterprise Accountant Edition 2017 or 2018
  • Client: QuickBooks Desktop Enterprise 2016 Accountant: QuickBooks Desktop Enterprise Accountant Edition 2016 or 2017

If Accountant’s Copy is running on a new version of QuickBooks, then you need to upgrade the file also. Each modification in the Accountant’s copy can be connected by QuickBooks if those modifications are done in a compatible version.

However, if your accountant made some changes using some functions that are not present in version which is used by your client then all those modifications won’t get imported in the client’s file.

Reset The Accountant’s Copy Password

The Automated Password Reset Tool displays active company files. You need to follow the below steps for resetting password for an Accountant’s Copy file after you choose the version:

  • Enter*.*in the File Name field to check all the files in the selected directory.
  • Select the correct Accountant’s Copy (.QBA).
  • Type-in the New Password and select Reset Password to finish the process.

Contact Us For Support

This article should be helpful for you and you should be able to use the accountant’s copy in QuickBooks Desktop. However, sometimes working on an Accountant’s Copy can become complex and difficult and you can easy face some issues or errors even because of minor mistakes. In case if you or your accountant is facing some errors or issues while using an Accountant’s Copy then you can contact us at our toll-free QuickBooks Support Phone Number +1888-557-5018 and get instant support for your issues.

Read more

How To Record A Journal Entry In QuickBooks: A Complete Guide

There can be some situations when you process a transaction but that incorrect. In such situations, you have to make some changes in the original transaction once it gets recorded. This can easily be done because you just need to record a journal entry in QuickBooks and it is considered as an easy process in accounting terms.

With QuickBooks, you can record journal entries to adjust or make changes in the incorrect transactions and post entries that is not possible with other ways. This article will provide you a complete information about how to record a journal entry in QuickBooks. In case of any complexity or if you face any kind of issue during the process then you can contact us at our toll-free QuickBooks Payroll Support Phone Number +1888-557-5018.

What Is A Journal Entry?

A journal entry basically is a transaction entered or posted by you in the general ledger. The general ledger of a company is the main group of accounts which is being used for recording sheet and income statement transactions.

The journal entries in QuickBooks can be used to perform the following tasks:

  • It helps you to use debits and credits in a general journal or ledger to provide transactions as a traditional system of accounting.
  • Journal entries in QuickBooks allows you to transfer amount from on income or expense account to another.
  • With Journal Entries, you can transfer amounts from an asset, liability, or equity account to an income or expense account.
  • You can transfer amounts from one class to another.
  • You can enter miscellaneous transactions to finish year-end activities.

How To Create Journal Entry In QuickBooks

You should know about the account that receives the debit and credit side of transaction when you create journal. Intuit highly recommends you to contact your accounting advisor or QuickBooks Support to assist you while creating journal entries.

  • Open QuickBooks and from the main menu, go to Company > Make General Journal Entries
  • From the Make General Journal Entries window, change the Date if you want.
  • You will get the Entry No. If you don’t get any number then you need to enter a number for your journal entries and the number will get sorted by QuickBooks automatically.
  • Enter the General Journal Entry details.
    • Choose or enter the first account in your transaction. The very first account in General Journal transactions will be the AR or AP account. If not then it might be possible that you are using an A/R or A/P account.
    • Provide the debit or credit amount for your selected account.
    • You can also turn the amount billable to the customer by putting a checkmark on the Billable column if you have selected an Expense account with a customer job.
    • (Optional) Create a memo which describes the transaction. You will be shown the reports and it will contain the General Journal entry.
    • Select or provide the Customer, Vendor, Employee, or Other name regarding transaction. Doing this is important for those who use A/R or A/P accounts.
    • Set a class for the amount if you want.
    • Perform all the above steps for entering the distribution lines until the transaction shows up a zero balance. The sum in Debit section should be equal to the sum of Credit
  • Select Save & Close to save journal entry. You can also click on Save & New if you want to save the journal entry and create a new one.


  • To get the journal entry details in the Vendor or Customer Center, then you should mention the customer or vendor on the first section of the journal entry. However, multiple customers or vendors’ reports can be displayed on a single journal entry.
  • You will receive some additional functions in the Make General Journal Entries window and that depends on the QuickBooks version that you are using.
    • Premier: Debit and Credit Totals
    • Enterprise and Accountant: Debit and Credit Totals and List of Selected Journal Entries

Reach Us For Support

The steps provided in this article will surely be helpful for you in recording a journal entry in QuickBooks Desktop. Majority of general journal entries can easily be created by the steps mentioned above. If you wish to make a journal entry that can have an impact on a specific customer’s account receivable or vendor’s account payable then you should enter the customer or vendor on the first line of entry.

If you are facing any kind of issue during the process of creating or recording a journal entry in QuickBooks then you can contact us at our toll-free Intuit QuickBooks Support Phone Number +1888-557-5018 to get an instant solution for all your QB errors and issues.

Read more

QuickBooks Unrecoverable Error

Owning a business and managing it can be very difficult for you but QuickBooks can make it easy for you. It is a versatile accounting solution program and it keeps your account updated. However, it has various error codes and issues as well that can create hindrance in your work. QuickBooks Unrecoverable Error is one such error which is considered as the most critical and serious issues in QuickBooks. It can be faced due to various reasons and there is particular scenario when you can get this error.

This article will provide you a complete information about resolving the QuickBooks Unrecoverable Error. You can also contact us at our toll-free QuickBooks Enterprise Support Phone Number +1888-557-5018 to get an instant solution for your issues.

We have mentioned some of the unrecoverable error codes that are commonly faced by the users. However, there can be other various errors as well and you can get other errors in multiple situations.

Common Unrecoverable error codes:

  • 00000 14775
  • 00000 15204
  • 00227 55008
  • 00551 46274
  • 02457 79428
  • 13730 84631
  • 13824 75582
  • 15563 13890
  • 19758 63847
  • 20103 33023
  • 20888 41171

The QuickBooks Unrecoverable Error can occur in various scenarios and some if them are as follow:

  • While opening or closing your QuickBooks company file.
  • Switching QuickBooks to multi-user mode.
  • While creating a backup of your QuickBooks company file
  • Creating or modifying a company file
  • Creating or modifying a portable file
  • Downloading a payroll update
  • Opening any window in QuickBooks
  • Resolving data damage by running Verify or Rebuild utility
  • Saving or modifying a transaction
  • Sending payroll via Direct Deposit
  • Using the Open Previous Company feature

Important: Before you start resolving the QuickBooks Unrecoverable Error, you need to keep following things in your mind:

  • Your QuickBooks Desktop should be updated to the latest release
  • Create a backup of your QuickBooks company file.
  • Click on Send on the error message that you get. This information can be helpful for you as it creates a patch update to improve QuickBooks.

How To Resolve QuickBooks Unrecoverable Error?

Solution 1: Identify how many users are affected

Note: If you don’t have any username to access a company file then you have to move onto the nest solution directly.

If you are using QuickBooks in multi-user mode, then it is important for you to know how many users are being affected with this unrecoverable error. If the issue is with a single user then the user might be damaged and in such situations you will have to recreate the damaged users. To do so, you can follow the below-mentioned steps:

If a regular user is damaged

  • From the Company menu, go to Set Up Users and Passwords > Set Up Users.
  • For QuickBooks Enterprise users, go to Company > Users > Set Up Users and Rules.
  • Select Add User and then provide correct user credentials if required.
  • Click on Next.

Note: Don’t use the damaged username.

  • Make modifications in the user as required and the click on Finish.
  • From the main menu, go to File > Close Company/Logoff.
  • By using a new user credentials, try to log into the company file.

If the Admin user is damaged

Download and use the QuickBooks File Doctor Tool for resolving the issues.

Solution 2: Suppress Your QuickBooks Desktop

  • Open QuickBooks from Desktop.
    • Navigate to your desktop and While holding the CTRL key, double-click on your QB icon.
    • Hold down the Ctrl key until the No Company Open screen shows up.
  • Suppress the Desktop while opening a Company File.
    • From the No Company Open window, select a company file that you want to open.
    • Press and hold the ALT key from your keyboard while clicking on Open.
    • Enter the login ID and Password in case if you are asked to enter to open the company file.

Important: Don’t release the ALT if you are not asked to enter your username and password.

  • While still pressing the Alt key, click on OK and release the key once the file gets opened completely.

Note: A black screen will appear on your screen and if QuickBooks menu are getting highlighted by hovering your pointer over it then it means your company file is properly opened.

Solution 3: Open A Sample Company File

  • By opening a sample company file, you will be able to know whether the issue is occurring due to a particular company file or the problem is with QuickBooks software.
  • If you are able to open a sample company file then it means your company file or the company file location is damaged. You can change the location of your company file and then try to open it.
  • If you still get the same error, then try to restore a recently created backup or use ADR to restore your file. If restoring backup file didn’t helped you in resolving, then you can use the QuickBooks File Doctor Tool to resolve data damage issues.

If you get the same error code while opening a sample company file, then you directly need to go to the solution 4.

How to open a sample file?

  • Open QuickBooks and from the No Company Open window, click on Open a sample file.
  • Choose a template for the sample file and then click on Open.

How to copy the company file to a different location?

Changing the location of your company file and opening it will make it clear whether your company file is damaged or the location where your company file was saved is damaged. If the error still occurs even after changing the location, it means that your company file is damaged or your entire QuickBooks software is damaged.

  • On the desktop of your system, create a new folder and name it QBTEST.
  • Now, go to the folder that currently contains your QuickBooks company file.
  • Locate and right-click on the company file and select Copy from the list.
  • Go to the newly created folder and paste the company file there.
  • Open QuickBooks and try to access the company file.

Solution 4: Run Reboot.bat

Run the reboot.bat file to re-register QuickBooks related files such as .DLL and .OCX files. Running this file can be helpful for you if you are facing the error due to some missing QuickBooks related files.

Solution 5: Troubleshoot the QuickBooks Desktop Application

  • Repair QuickBooks Desktop installation.
    • Open the Control Panel and from go to the Programs and Features
    • Locate QuickBooks from the installed program list and then click on Uninstall.
    • From the installation wizard, click on Repair.
    • Complete the process.
  • Download and install QuickBooks Install Diagnostic Tool to resolve installation related issues.
  • Reinstall the QuickBooks software using clean install.
  • Repair the Microsoft components:
    • Repair or reinstall Microsoft .NET Framework
    • Repair Microsoft MSXML
    • Uninstall or reinstall Microsoft Visual C++

Solution 6: Create A New Windows Administrator

For Windows 10 users

  • From the Start menu of QuickBooks, go to Settings > Accounts
  • Select Add someone else to this PC from the Other Users section and then click on I don’t have this person’s sign-in information.
  • Now, select Add a user without a Microsoft account and enter a name to the new account.
  • Click on Finish.
  • Choose the account you just created and then click on Account Type drop-down.
  • Choose Administrator for account type and then click on OK.

For Windows 8.1 Users

  • Open the Control Panel and go to User Accounts
  • Go to User Accounts and then go to Manage another account > Other accounts > Add an account.
  • Select the Sign in without a Microsoft account (not recommended)
  • Click on Local account and assign username, password and password hint for the user. (The password should be strong)
  • Click on Next.
  • The Manage Other Account window will open again. Select Administrator option from the available options and then click on Edit
  • Click on OK to make changes.

For Windows 8 and 7 Users

Select Administrator and then click on Create Account.

Windows Servers

Windows Server 2012

Managing servers is a bit complex process and even a small mistake can lead to an error that’s why we recommend you contact your IT professional help you out.

  • Open the Server Manager and then go to the Tools.
  • Click on the Computer Management option and then expand the Local Users and Groups
  • Select the Groups and then double-click on the Administrator Groups to open the Administrator Properties
  • Click on Add.
  • Provide the details for the account that you want to add and then click on Add.

Windows Small Business Server 2011 and 2008/R2

  • Run the Windows SBS (2011/2008)
  • Select the Users and Groups and then go to the Users.
  • Run the Add a New User Account wizard by clicking on Add a new user account
  • Enter the details and then select Administrator role for the new user.
  • Assign a strong password for the user and then click on Add user.
  • Follow all the prompts and then select Finish.

Technical Support For QuickBooks Unrecoverable Error

Following the steps mentioned in this article will surely help you to resolve the QuickBooks Unrecoverable Error and you should now be able to use QuickBooks. As experts have already said that the error is one of the most critical error in QuickBooks and it can be really tough to resolve it. If you are not able to troubleshoot the issue then you can contact us at our toll-free QuickBooks Support Phone Number +1888-557-5018 and get your issues resolved.

Read more

How To Transfer Customer Credit From One Job To Another?

In the recent versions of QuickBooks like QuickBooks 2019 and 2020, there are so many newly added features that were not available in the earlier versions. Now, you can transfer customer credit from one job to another with some simple clicks.

User-added image

If you don’t know how to Transfer Customer Credit From One Job To Another then we are here to make things easier for you as we will be providing you the complete procedure to do so. Not only this, we will also provide you the manual steps that you need to perform in the 2018 and earlier versions. If you want any kind of help during the process, then you can contact us at our toll-free QuickBooks Payroll Support Phone Number +1888-557-5018.

Note: To complete this action successfully, you are required have access to the Chart of Accounts.

  • Open the invoice in which you will be transferring the credit.
  • Tap on Apply Credits and you will be displayed the credits from another customer job in the available credits.
  • Click on the existing credit and select Done.
  • To complete the transfer, click on Yes on the Confirm Transfer window.

Before starting the transferring the credit, let us make it clear to you that this process can’t be reversed and it can’t undone. It is better to consult your accountant before doing.

While doing this action, you will be displayed 2 General Journal Entries created by QuickBooks to transfer these credits to other customer. Memo of these journal entries will display “Transfer of Credits for….” And it will make understanding the things easier for you. Additionally, if the credit feature is being used by you for the first time then QuickBooks will create an Other Current Assets clearing account for moving the credits. You will see that the credit is only used to transfer credits.

How To Manually Transfer Customer Credit?

For QuickBooks 2018 or earlier version and QuickBooks Accountants edition, transferring credits from one customer job to another is not available but you can do it manually. You need to follow the below-mentioned steps in order to do so:

Step 1: Set Up A Clearing Account.

  • From List menu, go to the Chart of Accounts
  • Right-click anywhere in the window and New.
  • In the Add New Account section, click on the Bank
    • You can pay into a bank account via Receive Payments or Make Deposits
    • You can pay without the bank account by using Write Checks or Pay Bills.
    • The bank account will display on the balance sheet and cash flow statements to balances and changes in the balances.
    • To allocate expenses to overhead or class using a zero check then you have to use a bank account as your Clearing account.
  • Tap on Continue.
  • Enter Clearing Account, Barter Account or Wash Account in Account Name
  • Don’t enter an Opening balance.
  • Click on Save and Close.

Step 2: Create A Journal Entry To Move The Credit From The Customer:job To The Wash Or Clearing Account.

  • Click on then Company menu and then click on Make General Journal Entries.
  • Debit the Accounts Receivable with the amount that you will be transferring.
  • Select the Customer:job in the Name It should be same customer job to which you will be transferring the credit.
  • In the second line, credit the Clearing Account.

User-added image

  • Click on Save and then Close.

Step 3: Link The Payment Or Credit To The Journal Entry

  • From the main menu of QuickBooks, click on Customers menu and then select Customer Center
  • Choose the customer from which you will be transferring the credit and then open the Transactions of that customer.

If you are linking a payment:

User-added image

  • From the transactions list, double-tap on the payment.
  • Check the journal entry box and then click on Save & Close.

If you are linking a credit:

User-added image

  • From the transaction list, double-tap on the credit memo.
  • Select Use credit to apply to invoice
  • Check the journal entry box and then click on Done.
  • Click on Save & Close.

Step 4: Create A Journal Entry To Move The Credit From The Clearing Account To Another Customer:job.

  • From the main menu of QuickBooks, go to Company and then select Make General Journal Entries.
  • Enter the amount that you want to transfer to credit the Account Receivable.
  • In the Name field, provide the Customer:job to which you are transferring the credit.
  • In the second line, debit the Clearing Account.

User-added image

  • Click on Save & Close.

Step 5: Apply The Credit To The Unpaid Invoice.

  • From the main menu of QuickBooks, go to Customers and then select Receive Payments.
  • Choose the Customer:job to which you want to transfer the credit.
  • Select the associated invoice and then select Discounts & Credits.
  • Open the Credits tab and then select the credit(s) that you want to apply.
  • Click on Done.

User-added image

  • Click on Save & Close.

Reach Us For Support

This article should be helpful for you in transferring customer credit from on customer job to another customer. It can be done easily by anyone but as we have already said that this action can’t be undone in any case so you have to be more careful before you do this. However, if you are facing any kind of issue during the process then you can contact us at our toll-free QuickBooks Support Phone Number +1888-557-5018 to get an instant support for QuickBooks issues.

Read more